Wallet Top-Ups
Everything about top-ups, limits, fees, and balance usage.
What Is the Digital Wallet?
It is an in-app balance automatically debited when rides end.
Benefits
- Fast payment at ride completion
- No need to enter a card for every ride
- You control the available amount
- Balance works for every ride modality
How to Top Up
The process is simple and the balance arrives quickly.
Open the Akrid app
Tap Wallet on the home screen.
Tap Top Up
Choose or enter the desired amount.
Choose payment
Select card or PIX and review the details.
Confirm the top-up
The balance is credited after confirmation.
Top-Up Payment Methods
Use card or PIX; fees vary by method.
Credit or debit card
Secure processing with balance credited in seconds.
PIX
Instant payment by QR Code or copy-and-paste code.
Limits and Fees
Summary of applicable amounts and rules.
Minimum amount
R$5.00
Minimum per top-up.
Maximum amount
R$5,000.00
Maximum per operation.
Maximum balance
R$5,000.00
Maximum accumulated wallet balance.
Card fee
3.99% + R$0.39
Processor fee on the total paid.
PIX fee
1.5% + R$0.25
Processor fee on the total paid.
Top-Up Calculator
Enter the wallet credit and payment method.
Estimated fee: R$1.02
Total to pay: R$51.02
Wallet credit: R$50.00
Security and Refunds
Your balance is protected and can receive refunds.
Wallet balance
The balance is linked to your account. Refunds follow the applicable policy.
Want to Learn More?
Read the policy and points benefits.